The Client Experience: Our Promise to you!

Hartbrooke Associates work co-operatively and in true partnership with our clients to ensure that we deliver consistently. Whether it is a short-term contract or a permanent hire, our promise is that we will still administer the same scrupulous level of service without compromising on the quality.

Relationship is key to a successful partnership and to achieve this, we take the time to meet with our clients and spend time really getting to know their business and culture. Relationships work two ways and we are always keen to share our knowledge and expertise on the market, current trends and to provide advice along every step of the recruitment journey.

We also promise not to bombard our clients with sales calls, not to inundate them with emails and not to take the relationship for granted.

Our recruitment model: Working in Partnership

Our recruitment model is designed to ensure that the process is safe and infallible by following these steps:

1. The Client Briefing

  • Client profile and requirements
  • Cultural fit
  • Team infrastructure
  • Skills, Personality, Experience, Qualifications
  • Future opportunities

2. Sourcing Candidates

  • Candidate referrals
  • Database search
  • Targeted search
  • Online advertising and social media
  • Search and Selection

3. Interview Process

  • Competency based interviewing
  • Skills evaluation and testing
  • Client and candidate briefing
  • Interview preparation and interview
  • Client and candidate debrief

4. The Offer

  • Communication with client and candidate
  • Verbal acceptance correspondence
  • Confirmation of offer to client and candidate
  • Candidate reference checks
  • Joining formalities